Cookie and Privacy Policy

1. Introduction

Medisun Planet Pte Ltd (hereinafter defined as "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data.

This Cookie and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.medisun.energy (hereinafter defined as "Website").

By accessing or using our Website, you agree to the collection and use of your personal data in accordance with this policy. If you do not agree, please refrain from using our Website.

2. Collection of Personal Data

We collect personal data in the following ways:

2.1 Information You Provide to Us

We may collect personal data when you:

• Register for an account on our Website.
• Fill out forms, subscribe to newsletters, or participate in surveys.
• Contact us via email, phone, or chat support.
• Submit job applications or business inquiries.

2.2 Automatically Collected Information

When you visit our Website, we may collect information such as:

• Your IP address, device type, browser type, and operating system.
• The pages you visit, time spent on each page, and referral sources.
• Cookies and tracking technologies to improve website functionality and analytics.

2.3 Third-Party Data Collection

We may receive data from third-party partners, such as analytics providers, advertising networks, and social media platforms.

3. Use of Personal Data

We may use your data for the following purposes:

• To provide and improve our Website services.
• To personalize your user experience.
• To send newsletters, promotional materials, or important updates (with your consent).
• To process transactions, applications, or service requests.
• To analyse website traffic, trends, and user behaviour.
• To detect and prevent fraud, security breaches, or violations of our terms.
• To comply with legal and regulatory obligations under Singapore's Personal Data Protection Act 2012 (PDPA).

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our Website. We use cookies for:

• Essential functions: To enable core website functionalities such as security and account login.
• Analytics: To monitor website performance and improve user experience.
• Marketing: To deliver relevant ads and promotional content.

4.1 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling cookies may impact your experience on our Website.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:

• With Service Providers: Third-party vendors assisting in website hosting, analytics, payment processing, or marketing.
• For Legal Compliance: If required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or company restructuring.
• With Your Consent: When you explicitly authorize sharing of your data.

6. Data Security

We implement robust security measures, including encryption, access controls, and secure servers, to protect your personal data.

However, no transmission over the internet is 100% secure. You are responsible for safeguarding your login credentials.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

If you wish to request deletion, contact us at compliance@medisun.energy.

8. Your Rights Under Singapore PDPA

Under the Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data and request a copy.
• Correct inaccuracies in your data.
• Withdraw Consent for data processing (subject to legal exceptions).
• Request Deletion of your personal data.
• Opt-Out of direct marketing communications.

To exercise these rights, please contact us at compliance@medisun.energy.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. International Data Transfers

In the event we transfer your data outside Singapore, we will ensure that adequate data protection measures are in place to comply with PDPA regulations.

11. Children's Privacy

Our Website is not intended for children under 13 years old.

We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately.

12. Confidentiality

12.1 Both the Company and the user agree to maintain strict confidentiality regarding all personal data and proprietary information exchanged through the Website.

12.2 The Company shall implement reasonable security measures to protect confidential data and comply with the Singapore PDPA.

12.3 Confidential information shall not be disclosed to any third party except:

• (a) As required by law or legal process;
• (b) To authorized service providers under strict confidentiality obligations; or
• (c) With the user's explicit consent.

13. Limitation of Liability

13.1 To the fullest extent permitted by law, the Company shall not be liable for:

(a) Any indirect, incidental, special, or consequential damages arising from:

• The use of or inability to use the Website;
• Unauthorized access, alteration, or disclosure of personal data;
• Third-party services, advertisements, or links on the Website.

(b) Any loss of data, revenue, or business opportunity resulting from website use.

14. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this policy, please contact us at: